This achievement reflects Sheba’s substantial investment in enhancing patient experience and internal medicine facilities. Recent years have seen significant upgrades to department infrastructure and intensive staff training programs, resulting in this outstanding performance in quality and service measurements.
The Ministry of Health’s evaluation considered several key parameters:
- Ratio of specialist physicians and residents to bed capacity
- Proportion of certified nurses with specialized training
- Reduction in 7-day readmission rates
- Patient satisfaction levels
- Implementation of internal improvement processes
- Investment in service enhancement
Prof. Yehonatan Sharabi, Head of Internal Medicine at Sheba, emphasizes the department’s strengths:
“Our internal medicine departments are staffed by the healthcare system’s finest physicians – specialists with a unique ability to view patients holistically, analyze comprehensive medical data, and coordinate with other specialists when necessary. The extraordinary contribution of our nursing staff, who handle complex challenges daily while providing unparalleled professional and dedicated care, cannot be overstated.”
Dr. Yael Frankel-Nir, Director of Sheba General Hospital, adds:
“Internal medicine departments are the cornerstone of public healthcare. From COVID-19 to caring for returnees from Gaza, these departments consistently demonstrate their ability to maintain the highest medical standards while adapting to any challenge.”
Mali Zander, Internal Medicine Division’s Head Nurse, shares her perspective:
“This achievement reflects the daily dedication and teamwork of our entire staff. Success comes from the consistent, professional, and devoted efforts of everyone working together. We remain committed to advancing and refining our patient care through inspired team collaboration.”
For patients, this leadership position in quality and service metrics translates to exceptional care standards. It assures them of receiving premier medical treatment backed by professional expertise and comprehensive service at Sheba’s internal medicine departments.
Caroline Batz-Hishin, VP of Marketing and Human Experience, concludes:
“This achievement reflects our deep commitment to patient care. While we invest in cutting-edge technology and advanced equipment, our primary focus remains on our people – our dedicated teams providing professional and compassionate care, and the patient experience that guides every decision. We will continue striving to provide our patients with the highest standard of care possible.
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